A non-compliant photograph
Coloured background, broad smile, reflective glasses, framing too tight: the most frequent cause of rejection, and the easiest to avoid.
Frequently asked questions
What to know before you file
If your situation is not covered below, write to us: an officer replies within one working day.
Watch out for
The mistakes that cost a refusal
A passport too close to expiry
Validity of less than six months beyond the date of entry means a refusal, even if the rest of the file is perfect.
Inconsistent dates
Flight, accommodation and form must describe the same trip. Any discrepancy triggers a request for further documents, and therefore a delay.
Is your case unusual?
Service passport, official mission, group travel, an unaccompanied minor, a previous refusal: our officers handle these files every day.